Cleopatra Sidi Heneish

We stayed in an executive suite with frontal sea view. The hotel opened around 3 years ago, so it is relatively new. Guests are mostly foreigners, with few arabs and Egyptians. It is located near Almaza Bay, however hard to get to as there were no road signs and GoogleMaps is not helpful in how to get to hotel. I have reported this to staff and its a problem they are aware of and working on. The hotel is world class luxurious hotel, you can feel it in its decorations, facilities, palm trees, marble flooring every where even in rooms, bath rooms, swimming pools, dining restaurants, and reception. First of all Staff is exceptional, you will be amazed with how polite, prompt, helpful and efficient they are. I have never experienced this kind of service in the North coast in any hotel I have been to, and I tried many! Gym is OK, I was expecting more with a hotel of this quality, but the SPA is awesome, with sauna, steam and Jacuzzi. They also have massage rooms. The beach is really spacious and nice, only problem is that in North coast tide is too high for kids to swim in it, however water is clear and beautiful. They compensate that with 7 large beautiful swimming pools. Food is one of the things I was amazed by, I have never seen food with high quality and diversity in a hotel in the North coast. Yes, taste is not the best in all food items according to my standards, however seeing things like grilled Jumbo shrimps, sea food stations, grilled pigeons, ample variety of fresh juice (mango, orange, strawberries, Guava, etc.), pizza stations, etc., alleviates the mediocre taste of some food items. The only catch from my side was the dinner desserts, although having great variety, it didn't contain deserts I crave like cream Brûlée, Om Ali, ice cream, etc. lunch and snack bars are also great. In general, this is a great hotel to be try in the North coast.

The hotel is huge, many facilities and social areas. Making it perfect for family with kids and at the same time for couples that want more privacy, because they have so many pools and places that you will never get annoyed buy the noise of kids. So many activities, impossible to get bored. The rooms are perfect and very spacious, and the food AMAZING! But what truly make the hotel outstanding is the STAFF!! They put effort in every detail and always willing to help and make your stay memorable. We’d like to highlight two members that really made our vacation spectacular, Ahmed galal and Mohamed nasef, the best members of the hotel! Only have good words to say about them! Aaa all of and I didn’t even mention the beach, the most beautiful beach of world. White sand and turquoise water. Highly recommend to stay at Cleopatra Hotel.

This property is located in a very nice location and close to Cairo, swimming pools are grand and staff whether at the beach or at the pools or elsewhere were phenomenal.

An Unforgettable Stay! Our experience at this hotel was nothing short of amazing. From the moment we arrived, we were blown away by the outstanding customer service and genuinely the friendliest staff we’ve ever encountered. Everyone went above and beyond to make us feel welcomed and at home. There’s so much to do for both adults and kids — whether you’re looking to relax, explore, or just enjoy quality time together, this place has it all. Every detail felt thoughtfully curated to make the stay special for the whole family. A very special thank you to Ahmed Galal the front office manager — your kindness, professionalism, and warm energy truly made our stay unforgettable. We’ll definitely be coming back and recommending this hotel to all our friends and family. Thank you for the beautiful memories!

I enjoyed my stay very much. It was amazing experience. The hotel had a very nice landscape with amazing facilities like several pools, the gym and restaurants. The staff were very friendly and helpful. I enjoyed the food very much. The snacks were very nice at spuntini restaurant and the ice cream at the gelateria. Also, the drinks were very nice on the beach. The room was very luxurious and clean. The sea view was amazing. I want to dedicate a special thanks to Mr. Ahmed Galal the reception manager, Mohamed Mohsin in the main restaurant and Hossam the life guard. They were more than helpful and nice. I will definitely come back.